Warranty

Thank you for ordering from Endoscopy Superstore®. We hope you are satisfied with your purchase. Please read the following terms regarding our Limited Warranty.

1. WARRANTY COVERAGE

Endoscopy Superstore® warrants that all products sold are free from defects in materials and workmanship for a period of 90 days from the date of purchase, provided they are used as intended and in accordance with the manufacturer's instructions.

2. WHAT IS COVERED UNDER WARRANTY

  • Defects in material or workmanship under normal use.

  • Product malfunction during the warranty period.

3. WHAT IS NOT COVERED UNDER WARRANTY

The warranty does not cover:

  • Misuse, abuse, mishandling, or improper operation of the product.

  • Repairs, alterations, or modifications made by anyone other than Endoscopy Superstore® or an authorized repair facility.

  • Damage caused by using unapproved accessories or other manufacturers' equipment.

  • Normal wear and tear or cosmetic damage.

  • Products not used in accordance with manufacturer instructions.

4. WARRANTY CLAIM PROCESS

To make a warranty claim:

  1. Contact Customer Service at 818-340-3433 or via email to request assistance.

  2. If a defect is confirmed, Endoscopy Superstore® will determine the appropriate action: repair, replacement, or refund.

  3. Return shipping for warranty claims is the responsibility of the customer unless otherwise stated.

5. EXCLUSIONS

  • This Limited Warranty is exclusive and is the only warranty provided by Endoscopy Superstore®.

  • No other warranties (express, implied, or statutory), including warranties of merchantability or fitness for a particular purpose, apply.

  • Endoscopy Superstore® is not liable for any special, incidental, or consequential damages resulting from the use of the product, including but not limited to lost profits, delays, or product failures.

6. AUTHORIZED REPAIR FACILITIES

  • Warranty claims must be handled through Endoscopy Superstore®’s authorized repair facilities.

  • Any product that has been repaired, modified, or altered by unauthorized persons will void the warranty.